Privacy Policy

This Privacy Policy explains how Sabai After Hours collects and uses personal information when you visit our website, create an account, use Google sign-in, contact us, or place an order.

By using the website, you acknowledge this policy. Our shopping terms are available in the Terms and Conditions.

• Account information, including name, email address, phone number, and password credentials stored in protected form.
• Delivery, billing, reseller, and profile information you provide.
• Order details, cart activity, vouchers, payment status, and customer service communications.
• When you use Google sign-in, identity information provided through Google authentication, such as your email address, name, and account identifier.
• Technical and usage data, such as device or browser details, IP address, approximate country, pages viewed, and interactions with the website.

• Create and manage accounts, authenticate users, verify email addresses, and reset passwords.
• Process orders, payments, delivery, order updates, refunds, and customer support requests.
• Detect abuse, protect accounts, maintain security, and keep required transaction or audit records.
• Understand website performance, improve shopping experiences, and measure product or checkout interactions.
• Communicate service-related messages and respond to inquiries.

We share information only as needed to operate the service, including with:

• Stripe, which processes payment and checkout information.
• Google, when you choose Google sign-in.
• Email service providers used for verification, password reset, and order-related messages.
• Hosting, database, content-management, shipping, and technical service providers supporting the website and order process.
• Analytics providers, as described below, when enabled on the website.

We may also disclose information when required by law, to protect the website or users, or in connection with a business transfer.

The website may use cookies or similar technologies for authentication, cart and session functions, site measurement, and security.

Our web implementation includes Google Analytics, Microsoft Clarity, and PostHog analytics where configured. These tools may collect page views and interaction data. Session recording is disabled by our application on sensitive authentication, account, checkout, and review routes.

You can manage cookies through your browser settings. Disabling essential storage may prevent sign-in, cart, or checkout functionality from working correctly.

We retain personal information for as long as needed to provide accounts and orders, resolve disputes, protect the service, meet recordkeeping obligations, and maintain legitimate business records. Different record types may be retained for different periods.

We use reasonable technical and organizational measures intended to protect personal information. No online service can guarantee absolute security.

You may update certain account information through your account area. You may also request access, correction, or deletion of personal information by contacting us. We may need to verify your identity and retain information required for transactions, fraud prevention, legal obligations, or other permitted purposes.

Privacy rights vary by location. We will handle verified requests in accordance with applicable law.

Sabai After Hours serves business customers across supported markets in Asia. Service providers may process information in countries other than your own, subject to their safeguards and applicable requirements.

This website is not intended for children who cannot legally enter into shopping or account agreements without appropriate consent.

We may update this Privacy Policy as our service or practices change. We will post the updated version here and revise the effective date.

For privacy questions or requests, contact hello@sabaiafterhours.com.